Clinic/Practice Assistant, Family Medicine

The General Hospital Corporation; Beverly (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a Clinic/Practice Assistant to join our Beverly, MA family medicine office on-site. The role is 40 hours per week, Monday through Friday, 8:30 AM to 5:00 PM, with a start date after December 1, 2026. The position entails front desk duties, scheduling, and basic clerical tasks to support patient care.

Required is a High School Diploma or Equivalent; CMAA certification is preferred. Office experience of 2–3 years is expected, with remote work not being offered.

Qualifications

• Certified Medical Administrative Assistant (CMAA) preferred
• Office experience 2-3 years required

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration and billing systems.
• Provides assistance and training to others in these areas.

Education

High School Diploma or Equivalent

Job description

Job Summary

We are located at 900 Cummings Center in Beverly, MA. As a Family Medicine office, we provide physical examinations, routine health screenings, and preventive care for patients of all ages, from infants through adults.

Position

We are seeking a Clinic/Practice Assistant to join our team onsite, working 40 hours per week, Monday through Friday from 8:30 AM-5:00 PM.

Start Date

Start date after December 1, 2026.

Does this position require Patient Care

No

Essential Functions

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as \"Super User\" for scheduling, registration and billing systems.
• Provides assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Certified Medical Administrative Assistant [CMAA] preferred

Experience

office experience 2-3 years required

Additional Job Details (if applicable)

• Remote Type: Onsite
• Work Location: 900 Cummings Center
• Scheduled Weekly Hours: 40
• Employee Type: Regular
• Work Shift: Day (United States of America)
• Pay Range: $17.71 - $24.94/Hourly
• Grade: 3

Base Pay

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3300 Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Res