Onsite Event AV Technician — Hospitality

Encore Global; Orlando (FL); On-site; USD 21,000 - 25,000; Full time

Job summary

Encore Global in Orlando, FL is seeking a Technician to set up and operate basic audiovisual systems in a hospitality context, ensuring guest satisfaction and smooth event execution.

You will work on-site with operations leadership, handle client interactions, perform basic troubleshooting, complete required paperwork, and help manage equipment across hotel venues; a valid driver's license and ability to lift 50 lbs are required.

Qualifications

• High School Diploma required; Associate’s degree preferred.
• Complete training and certifications within 60 days of start.
• Internal applicants must meet Encore’s training requirements.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in education preferred.
• Valid driver's license required for vehicle operation.
• DOT requirements may apply.
• Must lift up to 50 lbs.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment.
• Provide excellent customer service and maintain client relationships.
• Troubleshoot equipment and software to resolve issues.
• Complete system entry and paperwork accurately.
• Collaborate with staff and vendors for equipment.
• Assist with invoicing and floor up-selling where appropriate.

Skills

Customer service

Hospitality

Communication

Problem solving

Attention to detail

Education

High School Diploma

Associate's degree

Job description

Encore Global in Orlando, FL is seeking a Technician to set up and operate basic audiovisual systems in a hospitality context, ensuring guest satisfaction and smooth event execution.

You will work on-site with operations leadership, handle client interactions, perform basic troubleshooting, complete required paperwork, and help manage equipment across hotel venues; a valid driver's license and ability to lift 50 lbs are required.