Onsite EPIC Training & End-User Support Specialist

MaineHealth; Westbrook (ME); On-site; USD 71,000 - 97,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

MaineHealth is seeking an EPIC Application Support Specialist to join our team in a full-time, onsite role. You'll be the go-to resource for clinical team members using EPIC, providing training and ongoing end-user support for providers, clinical staff, and ancillary teams.

You will develop training materials tailored to different clinical disciplines, deliver training, troubleshoot end-user needs, and help maintain application functionality within the MaineHealth EPIC model system, tying

Qualifications

• Bachelor's degree or equivalent preferred.
• Credentialed in EPIC focused modules or MH credentialing program may be required.
• Two years of experience with computerized systems and teaching.

Responsibilities

• Provide training and end-user support for EPIC to clinical teams.
• Develop training materials tailored to different clinical disciplines.
• Troubleshoot end-user needs and maintain application functionality.
• Support onboarding and ongoing optimization of EPIC workflows.

Skills

Teaching/Training

Communication

Education

Bachelor's Degree or equivalent

Tools

EPIC software

Job description

MaineHealth is seeking an EPIC Application Support Specialist to join our team in a full-time, onsite role. You'll be the go-to resource for clinical team members using EPIC, providing training and ongoing end-user support for providers, clinical staff, and ancillary teams.

You will develop training materials tailored to different clinical disciplines, deliver training, troubleshoot end-user needs, and help maintain application functionality within the MaineHealth EPIC model system, tying