Onsite Employee Relations Coordinator|Onboarding & Support

Knowledge Services; Indianapolis (IN); On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

Medical coverage

401(k) retirement plan

Paid Time Off

Professional development

Job summary

Knowledge Services seeks an Employee Relations Coordinator to support workforce management for our government and public-sector clients. You will act as the main contact for clients and on-site employees, drive employee relations programs, ensure accurate time tracking, and manage onboarding and offboarding processes.

Ideal candidates are organized, proactive, and capable of fast-paced, confidential work with strong communication and relationship-building skills.

Qualifications

• Professional, customer-service oriented candidate with strong interpersonal and communication skills.
• Self-starter who can perform in a fast-paced environment and maintain confidentiality.
• Bachelor’s degree required; travel up to one day per week may be needed.

Responsibilities

• Serve as main contact for clients and on-site employees.
• Manage employee relations, recognition, morale, and retention programs.
• Ensure weekly time entries are collected and accurate.
• Conduct performance and quality reviews.
• Coordinate onboarding, orientation, and offboarding processes.
• Enter candidate information into Knowledge Services software systems.
• Resolve client and employee issues and identify process improvements.
• Communicate regularly with clients and employees; visit client sites in Indiana.
• Deliver monthly program and training updates; ensure safety compliance.

Skills

Customer service

Interpersonal skills

Communication

Problem solving

Self-starter

Time management

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Knowledge Services seeks an Employee Relations Coordinator to support workforce management for our government and public-sector clients. You will act as the main contact for clients and on-site employees, drive employee relations programs, ensure accurate time tracking, and manage onboarding and offboarding processes.

Ideal candidates are organized, proactive, and capable of fast-paced, confidential work with strong communication and relationship-building skills.