Employee Relations Coordinator

SJ SOLUTIONS SECURITY & PROTECTION SERVICES INC; New York (NY); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k)

Flexible spending account

Paid time off

Retirement plan

Job summary

SJ SOLUTIONS SECURITY & PROTECTION SERVICES INC is looking for a dynamic Employee Relations Coordinator in New York, NY. This role involves employee engagement, conflict resolution, compliance with employment laws, and fostering a positive work environment.

The ideal candidate will support HR activities, manage onboarding, and handle employee relations. A degree in Human Resources or Business is preferred, along with HR experience. Benefits include a 401(k) plan, flexible spending account, and paid time off.

Qualifications

• Minimum 2 years of HR or Employee Relations experience.
• Experience in security, staffing, or service industry preferred.
• Knowledge of employment laws and HR best practices.

Responsibilities

• Serve as the primary point of contact for employee questions, concerns, and workplace issues.
• Support conflict resolution, disciplinary actions, investigations, and employee counseling.
• Foster positive employee relations and a professional work environment.

Skills

Strong verbal and written communication

Employee conflict resolution

Recruiting and onboarding

Personnel file management

Compliance monitoring

Time management and multitasking

Professionalism and confidentiality

Data entry and reporting

Security Industry Experience

Education

Associate or Bachelor’s degree in Human Resources, Business Administration, or related field

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Job Overview

We are seeking a dynamic and proactive Employee Relations Coordinator to join our Human Resources team. In this vital role, you will serve as a key point of contact for employee engagement, conflict resolution, and workplace communication. Your energetic approach will help foster a positive work environment, ensuring compliance with employment laws and promoting organizational growth through strategic employee relations initiatives. This position offers an exciting opportunity to influence company culture, support talent management efforts, and enhance overall workforce satisfaction.

• Serve as the primary point of contact for employee questions, concerns, and workplace issues
• Support conflict resolution, disciplinary actions, investigations, and employee counseling
• Foster positive employee relations and a professional work environment
• Coordinate employee recognition and retention initiatives
• Conduct exit interviews and provide recommendations for improvement

Human Resources Administration

• Manage onboarding, orientation, and new hire documentation
• Schedule fingerprinting and create company photo IDs
• Maintain uniform compliance and company roster
• Maintain accurate personnel files and HR records
• Ensure compliance with federal, state, and local employment laws
• Track employee certifications, licenses, and required training
• Assist with policy development and implementation
• Maintain attendance, corrective action, and termination records

Recruitment & Staffing

• Screen applications and coordinate interviews
• Post job openings and manage recruitment pipelines
• Prepare offer letters and onboarding packets

Benefits Support

• Assist with benefits enrollment and employee changes
• Support workers’ compensation and unemployment claims

Compliance & Reporting

• Monitor compliance with company policies and industry regulations
• Prepare HR reports and workforce analytics
• Assist with audits and regulatory inspections
• Maintain confidentiality of employee and company information

Qualifications

• Associate or Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• Minimum 2 years of HR or Employee Relations experience
• Experience in security, staffing, or service industry preferred
• Knowledge of employment laws and HR best practices
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience with payroll systems preferred
• Strong organizational, problem‑solving, and interpersonal skills
• Ability to handle sensitive and confidential information with discretion

Required Skills

• Strong verbal and written communication
• Employee conflict resolution
• Recruiting and onboarding
• Personnel file management
• Compliance monitoring
• Time management and multitasking
• Professionalism and confidentiality
• Data entry and reporting
• Security Industry Experience

Benefits

• 401(k)
• Flexible spending account
• Paid time off
• Retirement plan

Work Location: In person