Onsite Desktop Support Technician — Multisite Travel

Gravity IT Resources; North Carolina; On-site; USD 42,000 - 54,000; Full time

Job summary

Gravity IT Resources in Indianapolis, IN is seeking a Desktop Support Technician on a 3-year contract. You'll install, configure, troubleshoot, and repair desktop hardware, software, and peripherals, supporting users across office, field, plant, and lab environments.

You will diagnose hardware, software, and user issues, provide technical guidance and training, and travel to sites within North Central, Northern, and Northeastern Indiana to ensure reliable operations.

Responsibilities

• Install, configure, maintain, and troubleshoot desktop hardware, software, and peripheral equipment.
• Diagnose and resolve hardware, software, and user-related technical issues.
• Provide technical assistance, training, and guidance to end users.
• Respond to support requests and recommend solutions based on system knowledge and troubleshooting experience.
• Perform hands‑on IT support, including moving and installing equipment as needed.
• Travel to various locations throughout North Central, North, and Northeastern Indiana to provide onsite support.

Job description

Gravity IT Resources in Indianapolis, IN is seeking a Desktop Support Technician on a 3-year contract. You'll install, configure, troubleshoot, and repair desktop hardware, software, and peripherals, supporting users across office, field, plant, and lab environments.

You will diagnose hardware, software, and user issues, provide technical guidance and training, and travel to sites within North Central, Northern, and Northeastern Indiana to ensure reliable operations.