A+ Certified Field IT Engineer – Desk-Side Support

Pinnacle Technical Resources; Edison (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Pinnacle Technical Resources is seeking a dedicated Desktop Support Technician in Edison, NJ. The ideal candidate will have over 2 years of hands-on experience in desk side support, including the installation and maintenance of hardware, software, and networking products. A+ Certification is required, along with proficiency in Windows operating systems and PC hardware. Excellent communication skills and a valid driver's license are essential.

This role includes responsibilities such as diagnosing performance issues and ensuring customer satisfaction through effective support.

Qualifications

• 2+ years of experience in a hands-on desk side support role.
• Proficient in Windows operating systems and Microsoft Office.

Responsibilities

• Install, maintain and repair company and multi-vendor systems.
• Diagnose and resolve product performance problems.
• Provide desk side and VIP support.

Skills

Desk side support

Effective communications

PC hardware proficiency

Windows OS proficiency

Microsoft Office proficiency

Education

A+ Certification

Driver's license with reliable vehicle

Job description

Pinnacle Technical Resources is seeking a dedicated Desktop Support Technician in Edison, NJ. The ideal candidate will have over 2 years of hands-on experience in desk side support, including the installation and maintenance of hardware, software, and networking products. A+ Certification is required, along with proficiency in Windows operating systems and PC hardware. Excellent communication skills and a valid driver's license are essential.

This role includes responsibilities such as diagnosing performance issues and ensuring customer satisfaction through effective support.