Onsite Desktop Support Tech — Launch Your IT Career in Lansing

TEKsystems; Lansing (MI); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Employee Assistance Program

Job summary

TEKsystems in Lansing, MI is seeking an entry-level to mid-tier Desktop Support specialist for a contract-to-hire opportunity. This onsite role focuses on first-shift coverage within the IT department’s Desktop Support team.

You will diagnose software/hardware issues, deploy Windows 10/11, and re-image systems while ensuring solid customer service. This position offers a clear growth path and is ideal for someone looking to advance within IT and build hands-on support experience at a local

Qualifications

• Previous Helpdesk or Desktop Support experience preferred.
• It certifications desirable for this role.

Responsibilities

• Diagnose and resolve software and hardware incidents on Windows and Mac.
• Swap laptops/desktops and deploy Windows 10/11.
• Re-image Windows 11 from Windows 10.
• Assist users with IT incidents and restore service quickly.
• Document requests in the IT service desk system.
• Install and configure new IT equipment.
• Maintain high-quality customer service.

Skills

Helpdesk

Desktop Support

Windows OS

Mac OS

Troubleshooting

Job description

TEKsystems in Lansing, MI is seeking an entry-level to mid-tier Desktop Support specialist for a contract-to-hire opportunity. This onsite role focuses on first-shift coverage within the IT department’s Desktop Support team.

You will diagnose software/hardware issues, deploy Windows 10/11, and re-image systems while ensuring solid customer service. This position offers a clear growth path and is ideal for someone looking to advance within IT and build hands-on support experience at a local