Onsite Desktop Support Tech (2-Month Contract)

Motion Recruitment

Winfield (KS)

On-site

USD 28,000 - 44,000

Full time

3 days ago
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Job summary

Motion Recruitment is seeking a Desktop Support Technician for a 2-month contract in Winfield, KS. The role requires hands-on hardware/software support, strong customer service, and enterprise network/server experience. On-site at client site with end-user interactions.

Responsibilities include hardware repair/image, software troubleshooting, server/network support, and ensuring ticket follow-ups, with opportunities to contribute to process improvements and incident resolution.

Qualifications

  • 3-7 years' experience supporting PC hardware and software.
  • Excellent customer service experience.
  • Diagnosing, troubleshooting, and replacing PC hardware components; troubleshooting software (Windows, Outlook, printers).
  • Strong enterprise server and network support experience.
  • Experience working in an enterprise environment.

Responsibilities

  • Repair, test, image, and clean PCs, laptops, monitors, printers, and related hardware.
  • Maintain and troubleshoot software and peripherals.
  • Ensure tickets receive follow-up; provide timely updates.
  • Assist with server installations, configurations, upgrades, patching, and maintenance.
  • Perform backups, recovery, and security procedures; manage outages.
  • Diagnose network hardware and performance issues; maintain network installations.
  • Provide in-person end-user support at the client site.
  • Back up and protect end-user data.
  • Contribute to process improvements and assist colleagues with issues.

Skills

PC hardware
PC software troubleshooting
Customer service
Server & network support
Multitasking
In-person support

Tools

Windows OS
Printer setup
Remote support tools

Job description

Motion Recruitment is seeking a Desktop Support Technician for a 2-month contract in Winfield, KS. The role requires hands-on hardware/software support, strong customer service, and enterprise network/server experience. On-site at client site with end-user interactions.

Responsibilities include hardware repair/image, software troubleshooting, server/network support, and ensuring ticket follow-ups, with opportunities to contribute to process improvements and incident resolution.

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