Onsite Desktop Support Specialist - Help Desk & Deployments

STI

Raleigh (NC)

On-site

USD 30,000 - 41,000

Full time

5 hours ago
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Job summary

STI in Raleigh, NC is seeking a Desktop Support Specialist to sit onsite at 1 South Wilmington Street. This 12+ month engagement supports the Highway Building project by handling Service Desk requests, hardware installations, and customer software support for a high volume environment.

The role requires strong knowledge of desktop imaging, deployments, peripherals, and account provisioning (AD, NCID, Citrix).

Qualifications

  • Experience delivering desktop support for large enterprise environments.

Responsibilities

  • Assist Client Services Operations with Service Desk requests and hardware installs.

Skills

Hardware troubleshooting
Networking basics
Customer service
On-site support

Tools

Active Directory (AD)
Citrix
NCID
Imaging/Deployment tools
Printer configuration

Job description

STI in Raleigh, NC is seeking a Desktop Support Specialist to sit onsite at 1 South Wilmington Street. This 12+ month engagement supports the Highway Building project by handling Service Desk requests, hardware installations, and customer software support for a high volume environment.

The role requires strong knowledge of desktop imaging, deployments, peripherals, and account provisioning (AD, NCID, Citrix).

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