Onsite Desktop Support Pro — AI Tools & Cloud, Multi-OS

McKay Brothers, LLC; Oakland (CA); On-site; USD 30,000 - 41,000; Full time

Job summary

The McKay Group in Oakland, CA is seeking a Desktop Support professional for our US headquarters. This full-time onsite role reports to the IT/Facilities Manager and requires strong hardware/OS skills as well as familiarity with cloud services and AI tools.

You will provide desktop and facilities support, install hardware, configure OSs, manage network connections, and maintain documentation. Proficiency with Jira and cloud environments is expected; candidates should be able to lift up to 50 lbs.

Qualifications

• Strong hardware and operating system skills.
• Familiar with cloud services and AI tools.
• Experience with Jira and cloud environments.
• Ability to lift up to 50 lbs.

Responsibilities

• Provide desktop and facilities support.
• Install hardware.
• Configure operating systems.
• Manage network connections.
• Maintain documentation.
• Report to IT/Facilities Manager.

Skills

Hardware troubleshooting

OS configuration

Network connections

Cloud environments

AI tools

Documentation

Physical lifting

Tools

Jira

Job description

The McKay Group in Oakland, CA is seeking a Desktop Support professional for our US headquarters. This full-time onsite role reports to the IT/Facilities Manager and requires strong hardware/OS skills as well as familiarity with cloud services and AI tools.

You will provide desktop and facilities support, install hardware, configure OSs, manage network connections, and maintain documentation. Proficiency with Jira and cloud environments is expected; candidates should be able to lift up to 50 lbs.