Onsite Desktop Support Analyst II – Windows & Mac

Associate Staffing LLC; San Diego (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Associate Staffing LLC is seeking a Desktop Analyst II to join a financial services client onsite in San Diego, CA. You will maintain and improve the desktop environment, support Windows and Mac platforms, and handle workstation setups and decommissioning while delivering high-quality service.

Requirements include 2+ years IT support, proficiency with Office 365, Active Directory, and ServiceNow, plus strong communication skills and a client-focused mindset.

Qualifications

• 2+ years of IT support experience in Windows and Mac environments.
• Proficient with Microsoft Office, Office 365, and Active Directory.
• Experience with workstation setups, refreshes, and decommissioning.
• Familiarity with ticketing systems such as ServiceNow.

Responsibilities

• Maintain and enhance the desktop environment to ensure smooth day-to-day operations.
• Provide on-site IT support for Windows and Mac platforms.
• Assist with workstation provisioning, refresh, and decommissioning processes.

Skills

IT support

Windows

Mac support

Office 365

Active Directory

ServiceNow

Customer service

Education

Associate degree or certificate in IT

Tools

ServiceNow

Job description

Associate Staffing LLC is seeking a Desktop Analyst II to join a financial services client onsite in San Diego, CA. You will maintain and improve the desktop environment, support Windows and Mac platforms, and handle workstation setups and decommissioning while delivering high-quality service.

Requirements include 2+ years IT support, proficiency with Office 365, Active Directory, and ServiceNow, plus strong communication skills and a client-focused mindset.