Onsite Deskside IT Support Technician

Artech Information System LLC; Anchorage (AK); On-site; USD 52,000 - 65,000; Full time

Job summary

A leading IT staffing company in Anchorage, AK is seeking a Deskside Support Representative for onsite support. The role requires excellent verbal and written communication skills, as well as the ability to diagnose and resolve technical issues with Microsoft OS and Office products. Candidates must have experience in a corporate technical support environment and be comfortable with client interaction. A background check and drug test are required. This position offers a one-year contract with possible extension.

Qualifications

• Must have excellent verbal and written skills.
• Candidates should be able to diagnose and remedy complex Microsoft OS problems.
• Must have experience in large corporate technical support environments.

Responsibilities

• Provide onsite support in a walk-up service environment.
• Interact personally with clients and address their technical issues.
• Configure and install applications and PCs.

Skills

Verbal communication skills

Written communication skills

Technical support experience

Problem diagnosis skills

Interpersonal skills

Job description

A leading IT staffing company in Anchorage, AK is seeking a Deskside Support Representative for onsite support. The role requires excellent verbal and written communication skills, as well as the ability to diagnose and resolve technical issues with Microsoft OS and Office products. Candidates must have experience in a corporate technical support environment and be comfortable with client interaction. A background check and drug test are required. This position offers a one-year contract with possible extension.