Onsite Customer Support & Order Specialist

Beacon Hill; Maryland Heights (MO); On-site; USD 65,904,000 - 71,635,000; Full time

Job summary

Beacon Hill is seeking a Customer Service Representative to support customers in the St. Louis metro area. This 100% onsite role in Maryland Heights, MO offers hourly pay of $23–$25, DOE, and responsibilities spanning customer support, order management, and administrative tasks.

You will engage with customers via phone and email, ensure accurate order details, and coordinate with internal teams. The position emphasizes learning a complex product offering, maintaining records, and delivering

Qualifications

• Respond to customer inquiries by phone, email, and other channels.
• Provide accurate information regarding products, services, pricing, availability, and order status.
• Learn a complex product offering and confidently communicate product and service information.

Responsibilities

• Respond to customer inquiries by phone, email, and other channels.
• Verify pricing, product availability, quantities, shipping requirements, and other order details.
• Maintain accurate customer, order, and account records; prepare reports.

Skills

Customer service

Communication

Product knowledge

Relationship building

Learning on the job

Job description

Beacon Hill is seeking a Customer Service Representative to support customers in the St. Louis metro area. This 100% onsite role in Maryland Heights, MO offers hourly pay of $23–$25, DOE, and responsibilities spanning customer support, order management, and administrative tasks.

You will engage with customers via phone and email, ensure accurate order details, and coordinate with internal teams. The position emphasizes learning a complex product offering, maintaining records, and delivering