Storefront Customer Service & Operations Associate

Domino; Affton (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

SmartRecruiters, Inc. in St. Louis, MO is seeking a friendly, professional Customer Service Representative to be the first point of contact for customers.

You will answer calls, process orders, provide product information, handle cash, and coordinate with the team to ensure smooth operations. The role requires excellent communication, a customer-focused mindset, and the ability to multitask in a fast-paced environment.

Qualifications

• Excellent communication and a friendly, professional demeanor.
• Strong customer service orientation for a fast-paced environment.
• Flexibility to work weekends, holidays, and various shifts.
• Basic computer proficiency for order processing and record-keeping.
• Ability to multitask and prioritize responsibilities.
• Problem-solving skills to address customer issues.
• Follow directions and adhere to company policies and procedures.
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent preferred; prior experience is a plus.

Responsibilities

• Answer incoming phone calls and assist customers with inquiries.
• Take and process customer orders accurately and efficiently.
• Provide product information and recommendations to customers.
• Handle cash transactions and maintain accurate records.
• Collaborate with team members to ensure smooth operations.
• Maintain a clean and organized work environment.
• Assist with various tasks as needed, including food preparation and cleaning.
• Lift and move items weighing up to 25 lbs as required.
• Contribute to creating a positive customer experience through friendly interactions.

Skills

Excellent communication

Customer service orientation

Multitasking

Problem-solving

Positive attitude

Education

High school diploma or equivalent

Job description

SmartRecruiters, Inc. in St. Louis, MO is seeking a friendly, professional Customer Service Representative to be the first point of contact for customers.

You will answer calls, process orders, provide product information, handle cash, and coordinate with the team to ensure smooth operations. The role requires excellent communication, a customer-focused mindset, and the ability to multitask in a fast-paced environment.