Onsite Customer Success Specialist — Growth & Benefits

Uline Inc.; Kenosha (WI); In loco; USD 37.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k) with 6% employer match starting

Bonus programs

Paid holidays and generous PTO

Tuition Assistance Program

Cafe with affordable daily meals

On-site fitness center

Modern facilities

Descrizione del lavoro

Uline Inc. in Kenosha, WI is hiring a Customer Service Representative to build relationships, provide solutions and deliver legendary service. You’ll work with world-class technology to support orders, pricing questions and shipping details.

Minimum requirements include a high school diploma or equivalent; bachelor’s degree preferred. Excellent problem-solving and communication skills are essential, and prior customer service experience is a plus, with training provided.

Competenze

• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus.
• Eagerness to learn and receive training.

Mansioni

• Process customer orders and handle inquiries using company systems.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Conoscenze

Customer service

Communication

Problem solving

Formazione

High school diploma

Bachelor's degree preferred

Descrizione del lavoro

Uline Inc. in Kenosha, WI is hiring a Customer Service Representative to build relationships, provide solutions and deliver legendary service. You’ll work with world-class technology to support orders, pricing questions and shipping details.

Minimum requirements include a high school diploma or equivalent; bachelor’s degree preferred. Excellent problem-solving and communication skills are essential, and prior customer service experience is a plus, with training provided.