On-Site CSR — Fast, Solutions‑Driven Support & Growth

Uline; Kenosha (WI); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Shift differential

On-site facilities

Job summary

Uline, a family-owned distributor of shipping and packaging materials, seeks a Customer Service Representative in Kenosha, WI. Earn $27–$32 per hour with a $2 shift differential as you build customer relationships and provide real solutions. On-site role with strong training and growth opportunities.

Join a team focused on legendary service, problem solving, and proactive communication. Benefits include comprehensive health insurance and 401(k) with employer matching.

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Willingness to learn and receive training.

Responsibilities

• Process customer orders and inquiries via phone, email, and chat.
• Provide product recommendations and solutions to customers.
• Build relationships and deliver legendary service to customers.
• Navigate Uline's website and online ordering to assist customers.
• Maintain knowledge of products, pricing, and shipping policies.

Skills

Communication

Problem solving

Listening

Education

High school diploma

Bachelor's degree preferred

Job description

Uline, a family-owned distributor of shipping and packaging materials, seeks a Customer Service Representative in Kenosha, WI. Earn $27–$32 per hour with a $2 shift differential as you build customer relationships and provide real solutions. On-site role with strong training and growth opportunities.

Join a team focused on legendary service, problem solving, and proactive communication. Benefits include comprehensive health insurance and 401(k) with employer matching.