Customer Service Pro — $27–$32/hr + $2 Shift Differential

Uline; Waukegan (IL); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Paid holidays and PTO

Tuition Assistance Program

Job summary

Uline is seeking a Customer Service Representative in Kenosha to build customer relationships and deliver legendary service. You will handle orders, provide product recommendations and support customers through phone, email and chat.

Join a family-owned company with strong training, opportunities for growth and a focus on customer success. Positions are on-site with a competitive benefits package.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Communication

Problem-solving

Learning on the job

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline is seeking a Customer Service Representative in Kenosha to build customer relationships and deliver legendary service. You will handle orders, provide product recommendations and support customers through phone, email and chat.

Join a family-owned company with strong training, opportunities for growth and a focus on customer success. Positions are on-site with a competitive benefits package.