Customer Service Leadership Trainee — On-Site Growth Path

Uline; Gurnee (IL); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Bonus programs

Paid holidays

Paid time off

Tuition assistance

Job summary

Uline is seeking a Customer Service Management Trainee to gain on-the-job leadership skills at our Kenosha, WI call center and empower reps to deliver legendary service. This full-time program offers hands-on training and exposure to all aspects of customer service management.

Qualified candidates have a Bachelor's degree and a proven track record in customer-focused service and teamwork. Prior leadership experience is a plus, with 24/7 operation shifts and a path to advancement within a stable,

Qualifications

• Bachelor's degree required.
• Strong record of customer-focused service and teamwork.
• Prior leadership/management experience is a plus.

Responsibilities

• Master all aspects of customer service management through training program.
• Lead and develop a team of customer service representatives, setting goals and giving feedback.
• Review procedures to identify improvement opportunities.

Skills

Leadership

Customer service

Coaching

Training

Education

Bachelor's degree

Job description

Uline is seeking a Customer Service Management Trainee to gain on-the-job leadership skills at our Kenosha, WI call center and empower reps to deliver legendary service. This full-time program offers hands-on training and exposure to all aspects of customer service management.

Qualified candidates have a Bachelor's degree and a proven track record in customer-focused service and teamwork. Prior leadership experience is a plus, with 24/7 operation shifts and a path to advancement within a stable,