Onsite Customer Service Specialist — Competitive Pay

Adecco US, Inc.; Westford (MA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

Voluntary Benefits

EAP Program

Commuter Benefits

401K Plan

Paid Leave

Job summary

Adecco US, Inc. is seeking a Customer Service Representative for an onsite role in Massachusetts. You will assist customers with questions, process orders, payments, and returns, and maintain accurate records while delivering friendly service.

The position offers full-time hours, a daytime schedule, and a competitive compensation of $55,000 to $65,000 per year, plus comprehensive benefits. Prior experience is welcome but not required.

Qualifications

• Strong communication and problem-solving skills.
• Excellent customer service and interpersonal skills.
• Basic computer skills.
• Ability to multitask and stay organized.
• Previous experience preferred but not required.

Responsibilities

• Assist customers with questions and concerns.
• Resolve complaints professionally.
• Process orders, payments, and returns.
• Maintain accurate customer records.
• Provide friendly and timely customer support.

Skills

Communication

Problem solving

Customer service

Interpersonal skills

Multitasking

Organization

Computer basics

Job description

Adecco US, Inc. is seeking a Customer Service Representative for an onsite role in Massachusetts. You will assist customers with questions, process orders, payments, and returns, and maintain accurate records while delivering friendly service.

The position offers full-time hours, a daytime schedule, and a competitive compensation of $55,000 to $65,000 per year, plus comprehensive benefits. Prior experience is welcome but not required.