Customer Service - Onsite Position/Required

Adecco US, Inc.; Westford (MA); Sur place; USD 55 000 - 65 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

Voluntary Benefits

EAP Program

Commuter Benefits

401K Plan

Paid Leave

Résumé du poste

Adecco US, Inc. is seeking a Customer Service Representative for an onsite role in Massachusetts. You will assist customers with questions, process orders, payments, and returns, and maintain accurate records while delivering friendly service.

The position offers full-time hours, a daytime schedule, and a competitive compensation of $55,000 to $65,000 per year, plus comprehensive benefits. Prior experience is welcome but not required.

Qualifications

• Strong communication and problem-solving skills.
• Excellent customer service and interpersonal skills.
• Basic computer skills.
• Ability to multitask and stay organized.
• Previous experience preferred but not required.

Responsabilités

• Assist customers with questions and concerns.
• Resolve complaints professionally.
• Process orders, payments, and returns.
• Maintain accurate customer records.
• Provide friendly and timely customer support.

Connaissances

Communication

Problem solving

Customer service

Interpersonal skills

Multitasking

Organization

Computer basics

Description du poste

Customer Service - Onsite Position/Required

A Customer Service Representative assists customers with questions, concerns, and requests while providing excellent service and ensuring customer satisfaction.

• Hourly Pay: $55,000-65,000 per year

• Work Hours: 7:30 AM – 4:30 PM

• Schedule: Full-time

Key Responsibilities

• Assist customers with questions and concerns.

• Resolve complaints professionally.

• Process orders, payments, and returns.

• Maintain accurate customer records.

• Provide friendly and timely customer support.

Qualifications

• Strong communication and problem-solving skills.

• Excellent customer service and interpersonal skills.

• Basic computer skills.

• Ability to multitask and stay organized.

• Previous experience preferred but not required.

Pay Details: $55,000.00 to $65,000.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.