Senior Customer Experience Specialist — Flexible Schedule

K&G Fashion Superstore; Dedham (MA); On-site; USD 21,463 - 27,896; Part time

Benefits offered by this job

Flexible schedules

Tuition reimbursement

Generous employee discount

Job summary

K&G Fashion Superstore is seeking a Senior Customer Service Representative in Dedham, Massachusetts. This role involves ensuring a top-tier customer experience through various responsibilities, including cash handling and merchandise replenishment.

The ideal candidate will thrive in a customer-focused environment and possess a desire to learn. The pay ranges from $15.58 to $20.25 per hour, with flexible schedules and generous benefits.

Qualifications

• Experience in customer service with a focus on customer satisfaction.
• Desire and ability to learn and adapt to new systems.
• Capable of working with team members at all levels.

Responsibilities

• Assist management with register procedures and cash handling.
• Use suggestive selling techniques and respond to customer inquiries.
• Help replenish merchandise and maintain store appearance.
• Stay informed about product knowledge and promotions.

Skills

Customer service culture

Adaptability to new programs

Positive work environment contribution

Job description

K&G Fashion Superstore is seeking a Senior Customer Service Representative in Dedham, Massachusetts. This role involves ensuring a top-tier customer experience through various responsibilities, including cash handling and merchandise replenishment.

The ideal candidate will thrive in a customer-focused environment and possess a desire to learn. The pay ranges from $15.58 to $20.25 per hour, with flexible schedules and generous benefits.