Customer Care Specialist - On-Site, $25+/hr + Benefits

Sumzeroenergysystems; Holliston (MA); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Paid vacation, holidays, and sick days

Health insurance

Simple IRA retirement contributions

Supportive team culture

Mentorship from leadership

Job summary

A local service company in Massachusetts is seeking a Customer Service Representative for a full-time, on-site role. Responsibilities include answering calls, scheduling appointments, and entering customer data with accuracy. The ideal candidate will bring strong communication skills, multitasking abilities, and a genuine desire to assist customers. This position offers a starting pay of $25+/hr, paid vacation, and health insurance within a supportive team culture that values your contributions.

Qualifications

• Genuine desire to help others and make their lives easier.
• Previous experience in customer service or dispatch is a plus.

Responsibilities

• Answer incoming calls and schedule service or sales appointments.
• Accurately enter customer data, job notes, and scheduling preferences.
• Follow up with customers to confirm appointments or next steps.

Skills

Strong phone communication

Typing skills

Multitasking abilities

Organization skills

Team-first attitude

Job description

A local service company in Massachusetts is seeking a Customer Service Representative for a full-time, on-site role. Responsibilities include answering calls, scheduling appointments, and entering customer data with accuracy. The ideal candidate will bring strong communication skills, multitasking abilities, and a genuine desire to assist customers. This position offers a starting pay of $25+/hr, paid vacation, and health insurance within a supportive team culture that values your contributions.