Onsite Customer Service & Sales Specialist

Thompsongas Llc; Hendersonville (NC); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with immediate eligibility

Paid time off

Daily Pay

Career development opportunities

Tuition reimbursement

Job summary

ThompsonGas in Hendersonville, NC is seeking a Customer Service Representative for a full-time clerical role. The position supports growth by handling inbound/outbound calls, data entry, and delivering excellent customer service to retain and acquire customers.

This is an onsite position. Required qualifications include a degree or equivalent experience, 3+ years in customer service (call center preferred), and strong sales ability to upsell in a competitive environment.

Qualifications

• Degree or equivalent experience.
• 3+ years of Customer Service experience (Call center experience preferred).
• Sales experience strongly preferred; ability to upsell products in a highly competitive environment.

Responsibilities

• Handle inbound and outbound calls, uncover sales and service opportunities.
• Enter and update customer information in systems.
• Process billing and manage customer inquiries with professionalism.

Skills

Customer service

Sales experience

Communication skills

Education

Degree or equivalent experience

Tools

CARGAS

MPXsystems

Job description

ThompsonGas in Hendersonville, NC is seeking a Customer Service Representative for a full-time clerical role. The position supports growth by handling inbound/outbound calls, data entry, and delivering excellent customer service to retain and acquire customers.

This is an onsite position. Required qualifications include a degree or equivalent experience, 3+ years in customer service (call center preferred), and strong sales ability to upsell in a competitive environment.