Onsite Customer Service Pro - Flexible Hours, Paid Training

Air Mechanical Inc.; Ham Lake (MN); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Employer matching 401k

Paid time off

Paid holidays

Paid training

Job summary

Air Mechanical Inc in Ham Lake, MN is seeking a full-time Customer Service Representative to join our onsite team. You will handle inbound calls, answer questions, book calls, and deliver an outstanding customer experience in a fun, supportive environment.

We provide ongoing training, coaching, and career development. Starting pay is $19 per hour plus commission, with flexible schedule and hours. Join a family-owned company with 40+ years serving the metro area.

Qualifications

• Excellent English verbal and written communication skills.
• Reliable and on time.
• Willingness to learn.

Responsibilities

• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries.
• Communicate with customers and clients through various channels.
• Acknowledge and resolves customer complaints.
• Learn our products and services inside and out so that you can answer questions.
• Maintain records of customer interactions, transactions, comments, and complaints.
• Make outbound calls to schedule maintenance tune ups.
• Provide feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide exceptional customer support.

Skills

Customer service

Communication

Multitasking

Empathy

Professionalism

Job description

Air Mechanical Inc in Ham Lake, MN is seeking a full-time Customer Service Representative to join our onsite team. You will handle inbound calls, answer questions, book calls, and deliver an outstanding customer experience in a fun, supportive environment.

We provide ongoing training, coaching, and career development. Starting pay is $19 per hour plus commission, with flexible schedule and hours. Join a family-owned company with 40+ years serving the metro area.