Customer Experience Pro: Growth Path & CRM Savvy

FASTSIGNS International. Inc; Ham Lake (MN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

A leading sign industry company in Ham Lake, Minnesota is seeking a Customer Service Representative to join their team. The ideal candidate will have excellent listening skills and an outgoing personality, eager to engage with customers via phone, email, and in person. Responsibilities include building lasting customer relationships, preparing estimates, and managing CRM tasks. This position offers growth potential and a stepping stone for future career paths within the company, focused on delivering superior customer experiences.

Qualifications

• Must be outgoing and responsive in customer interactions.
• Ability to build long-lasting relationships with customers.
• Strong attention to detail and organizational skills.

Responsibilities

• Contact customers through various channels including email and phone.
• Build relationships to convert prospects into long-term clients.
• Prepare estimates and implement work orders.

Skills

Great listening skills

Documentation and organization

Outgoing personality

Eager to learn

Attention to detail

Technological appreciation

Tools

CRM software

Job description

A leading sign industry company in Ham Lake, Minnesota is seeking a Customer Service Representative to join their team. The ideal candidate will have excellent listening skills and an outgoing personality, eager to engage with customers via phone, email, and in person. Responsibilities include building lasting customer relationships, preparing estimates, and managing CRM tasks. This position offers growth potential and a stepping stone for future career paths within the company, focused on delivering superior customer experiences.