On-Site Customer Service Pro $20–$24/hr + Commission

Legendary-Home-Services; New Hope (MN); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Paid training

Career advancement

Job summary

Legendary Home Services is seeking a Customer Service Representative to handle inbound calls, understand customer needs, and book service appointments. This role emphasizes professionalism, empathy, and a results-driven approach in a fast-paced environment.

The position is full-time, on-site at New Hope, MN, with base pay of $20–$24 per hour plus commission. Training and ongoing coaching are provided, with opportunities for advancement as the company grows.

Qualifications

• Previous customer service or call center experience.
• Professional phone demeanor and clear communication.
• Ability to ask for appointments and close calls.
• Proficient in basic computer tasks.

Responsibilities

• Answer inbound calls with empathy and professionalism.
• Ask questions to identify customer needs.
• Build trust and guide customers to book appointments.
• Schedule HVAC, plumbing, electrical, and other services.
• Document customer information accurately.
• Collaborate with dispatch and field teams to ensure a seamless experience.

Skills

Communication skills

Customer-facing experience

Appointment setting

Multitasking

Problem solving

Computer skills

Reliability

Education

High school diploma or equivalent

Job description

Legendary Home Services is seeking a Customer Service Representative to handle inbound calls, understand customer needs, and book service appointments. This role emphasizes professionalism, empathy, and a results-driven approach in a fast-paced environment.

The position is full-time, on-site at New Hope, MN, with base pay of $20–$24 per hour plus commission. Training and ongoing coaching are provided, with opportunities for advancement as the company grows.