Onsite Customer Service Center Rep – First Shift

Taylor Corporation; North Mankato (MN); On-site; USD 19,000 - 25,000; Full time

Job summary

Navitor, a Taylor Corporation company, is hiring a Customer Service Center Representative for our North Mankato, MN location. You will interact with customers and sales reps by email and phone, offering consultative support and cross-selling products.

The role is 1st shift, Monday–Friday, onsite at 1650 Tower Blvd. You must have 1+ year in customer service, strong communication, and professional etiquette. Wage is disclosed as hourly, with full onsite duties.

Qualifications

• 1+ years of experience in a Customer Service related role.
• Strong written and verbal communication skills.
• Professional phone and email etiquette.
• Strong multi-tasking, attention to detail and analytic problem-solving skills.
• High school education or equivalent is preferred.

Responsibilities

• Work as the first point of contact to resolve high-profile customer issues
• Monitor high priority customer orders
• Support and consult with the customer to provide recommendations and solutions
• Provide customer assistance primarily via email and some phone calls
• Assist customers with their orders to include pricing and order status

Skills

Written communication

Verbal communication

Phone etiquette

Attention to detail

Analytic problem-solving

Education

High school education or equivalent

Tools

Microsoft Office

Job description

Navitor, a Taylor Corporation company, is hiring a Customer Service Center Representative for our North Mankato, MN location. You will interact with customers and sales reps by email and phone, offering consultative support and cross-selling products.

The role is 1st shift, Monday–Friday, onsite at 1650 Tower Blvd. You must have 1+ year in customer service, strong communication, and professional etiquette. Wage is disclosed as hourly, with full onsite duties.