Onsite Customer Relations & Logistics Coordinator

Forward Air Corporation; Greer (SC); On-site; USD 19,000 - 25,000; Full time

Job summary

Forward Air Corporation seeks a Customer Relations Coordinator to provide front-line administrative and customer service support, ensuring accurate shipment processing, documentation, and updates across multimodal networks. You will be the primary contact for customers, carriers, drivers, and internal teams.

This on-site role involves data entry, shipment tracking, invoicing support, and coordination of pickups and deliveries.

Qualifications

• High School Diploma or GED required; undergraduate degree preferred.

Responsibilities

• Serve as central contact for customers, carriers, drivers, and internal teams via phone, email, and in-person interactions.

Skills

Customer service

Data entry

Attention to detail

Verbal and written communication

Teamwork

Confidentiality

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Windows PCs

Microsoft 365

Teams

Zoom

Job description

Forward Air Corporation seeks a Customer Relations Coordinator to provide front-line administrative and customer service support, ensuring accurate shipment processing, documentation, and updates across multimodal networks. You will be the primary contact for customers, carriers, drivers, and internal teams.

This on-site role involves data entry, shipment tracking, invoicing support, and coordination of pickups and deliveries.