Onsite Customer Experience & Orders Specialist

Motion Recruitment Partners LLC; Poway (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A recruitment firm is seeking a Customer Service Representative for a contract-to-hire opportunity onsite in Poway. The ideal candidate will manage customer inquiries, process orders, and maintain high standards of customer care. Strong communication skills and proficiency in Microsoft Office are required. This role offers a dynamic environment for individuals looking to excel in customer service within the distribution or manufacturing sectors.

Qualifications

• Experience in distribution or manufacturing preferred.
• Proven ability to manage high volume of customer communications.
• Knowledge of customer care standards and practices.

Responsibilities

• Manage a high volume of emails and calls from customers.
• Respond to inquiries regarding products and handle order entry.
• Coordinate with production team to ensure customer deadlines are met.

Skills

Excellent communication and customer service skills

Ability to multitask and prioritize

Sound understanding of Microsoft Office applications

Education

GED or high school diploma

Job description

A recruitment firm is seeking a Customer Service Representative for a contract-to-hire opportunity onsite in Poway. The ideal candidate will manage customer inquiries, process orders, and maintain high standards of customer care. Strong communication skills and proficiency in Microsoft Office are required. This role offers a dynamic environment for individuals looking to excel in customer service within the distribution or manufacturing sectors.