Customer Service Representative

Suna Solutions; San Diego (CA); On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A well-established distributor is seeking a Lead Recruiting & Operations Specialist in San Diego, CA. This full-time position involves maintaining customer relationships, answering inquiries, and supporting order processes in a dynamic work environment. The ideal candidate should hold a High School Diploma and have at least 6 months of relevant experience, along with proficiency in Microsoft Office. Benefits include medical and vision insurance, and a 401(k).

Qualifications

• Must have at least 6 months of related experience.
• Experience in a team environment is necessary.
• Must be authorized to work in the U.S.A.

Responsibilities

• Maintain customer relationships by meeting service requirements.
• Answer and route emails & telephone calls.
• Research and locate parts for customer quotes.

Skills

Microsoft Office

QuickBooks

Strong written and verbal skills

Multi-tasking

Strong online research abilities

Time Management

Basic Math Aptitude

Education

High School Diploma

Job description

3 days ago Be among the first 25 applicants

This range is provided by Suna Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $23.00/hr

Direct message the job poster from Suna Solutions

Lead Recruiting & Operations Specialist at Suna Solutions

Opportunity to join the team at a well-established distributor for the maritime transportation industry! In this role, you will be responsible for maintaining customer relationships by following client requirements for time service, follow-up, deliveries and quality. This is a 100% on-site, M-F, 7am-4pm, temp-to-hire opportunity!

Duties and Responsibilities

• Answer and route emails & telephone calls
• Review of all customer requests for quotes
• Research and locate parts for customer quotes (material chasing)
• Respond to customer emails/calls
• Receive and review customer purchase orders for accuracy
• Order parts and materials to fulfill customer order
• Organize and maintain system for all customer/vendor correspondence
• Scan documents and drawings as needed
• Create or maintain reports as needed
• Scanning & organizing electronic files
• Filing
• Flexibility to take on any new company or customer work as assigned

Qualifications

• High School Diploma
• 6+ months of related experience
• Microsoft Office and some QuickBooks knowledge
• Helpful to others (co-workers, customers, company)
• Strong written and verbal skills
• Multi-tasking skills are critical
• Strong online research abilities
• Must be very organized, fast, and efficient
• Ability to work in a team environment
• Quality work, detailed and accurate
• Time Management
• Basic Math Aptitude
• Must be authorized to work in the U.S.A.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

REQUESTING AN ACCOMMODATION

Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 [phone], send us an email or speak with your recruiter.

PAY TRANSPARENCY POLICY STATEMENT

Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.

Pay Range

$22-$23/hr.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative and Customer Service

Industries

• Defense and Space Manufacturing

Benefits

• Medical insurance
• Vision insurance
• 401(k)

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