Warehouse Customer Service Specialist

Logfret; San Diego (CA); On-site; USD 34,663 - 49,369; Full time

Benefits offered by this job

Paid Time Off (PTO)

401(k)

Medical, dental, and vision insurance

Monthly Bonus

Life Insurance

Job summary

An international logistics firm is seeking a Customer Service Representative in San Diego, California. This role requires strong customer service skills and proficiency in Microsoft Office. Responsibilities include providing exceptional customer service, managing calls, and ensuring customer satisfaction. Candidates should have at least 1 year of experience in a similar role and be comfortable with CRM software. Benefits include competitive pay, PTO, insurance, and a 401(k).

Qualifications

• 1 year of proven customer service experience required.
• Ability to multi-task efficiently and meet deadlines.
• Experience with Microsoft Office: Word and Excel.

Responsibilities

• Provide exceptional customer service internally and externally.
• Manage switchboard and direct incoming phone calls.
• Assist with granting site access and updating usernames.

Skills

Customer service skills

Communication skills

IT skills

Microsoft Word

Microsoft Excel

CRM database experience

Education

High school diploma or GED

Job description

An international logistics firm is seeking a Customer Service Representative in San Diego, California. This role requires strong customer service skills and proficiency in Microsoft Office. Responsibilities include providing exceptional customer service, managing calls, and ensuring customer satisfaction. Candidates should have at least 1 year of experience in a similar role and be comfortable with CRM software. Benefits include competitive pay, PTO, insurance, and a 401(k).