Customer Care Specialist for Impact & Growth

Post Inc.; San Diego (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Opportunities for growth and advancement

Job summary

A dynamic tech company located in San Diego is seeking a Customer Service Representative to provide excellent service to clients. The ideal candidate will have strong communication skills, the ability to multitask, and proficiency in Microsoft Office. This role involves responding to inquiries, resolving issues, and maintaining customer records. Competitive salaries and opportunities for growth are offered.

Qualifications

• Strong written and verbal communication skills are necessary.
• Previous customer service experience is a plus.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Resolve customer issues in a timely and satisfactory manner.
• Process orders and returns.
• Maintain accurate and up-to-date customer records.
• Meet or exceed performance targets for customer satisfaction.

Skills

Strong communication skills

Ability to multitask

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Job description

A dynamic tech company located in San Diego is seeking a Customer Service Representative to provide excellent service to clients. The ideal candidate will have strong communication skills, the ability to multitask, and proficiency in Microsoft Office. This role involves responding to inquiries, resolving issues, and maintaining customer records. Competitive salaries and opportunities for growth are offered.