Onsite Customer Care Specialist | Full-Time & Benefits

ARCH Cutting Tools - Warren, LLC; Warren (MI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with company match

Job summary

ARCH Global Precision in Warren, MI is seeking an Experienced Customer Service Representative to join our onsite team. You will engage with customers by phone, email, and in person to provide information, process orders, and support inquiries in a fast paced manufacturing environment.

The role requires strong communication, problem solving, and the ability to multitask while maintaining accuracy in records and pricing details. We offer a full-time schedule with benefits starting on day one.

Qualifications

• Experience in customer service environments preferred.
• Ability to read and interpret procedures and safety rules.
• Strong communication and problem-solving skills required.

Responsibilities

• Interact with customers by telephone, electronically or face to face.
• Respond promptly to customer inquiries and resolve complaints.
• Process orders, forms, and requests; set up new accounts and maintain records.

Skills

Multitasking

Customer Service

Education

One year certificate from college or technical school

Job description

ARCH Global Precision in Warren, MI is seeking an Experienced Customer Service Representative to join our onsite team. You will engage with customers by phone, email, and in person to provide information, process orders, and support inquiries in a fast paced manufacturing environment.

The role requires strong communication, problem solving, and the ability to multitask while maintaining accuracy in records and pricing details. We offer a full-time schedule with benefits starting on day one.