Onsite Customer Care Specialist - Email, Chat & Phone

Qualfon; Florida; On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Career Development

Supportive Culture

Purpose-Driven Work

Job summary

A leading customer service provider in Florida is looking for a Customer Care Representative to support clients in the financial services sector. The ideal candidate will excel in responding promptly through various channels including voice, chat, and email. Applicants must possess a high school diploma or GED and demonstrate strong customer service skills. Enjoy a supportive culture aimed at career development with a pay of USD $19.00 per hour. Join us to make a difference in customer experiences!

Qualifications

• Must be at least 18 years of age.
• Experience with support channels including voice, email, and chat.
• Adaptability and high stress tolerance.

Responsibilities

• Provide timely responses via email, live chat, and phone.
• Resolve issues efficiently and with empathy.
• Deliver exceptional customer service with passion.

Skills

Knowledge of customer service principles

Retail or related customer service experience

Good data entry/keyboard skills

Strong verbal and written communication skills

Excellent time management and organizational skills

Education

High school diploma or GED

Tools

Call center software

Job description

A leading customer service provider in Florida is looking for a Customer Care Representative to support clients in the financial services sector. The ideal candidate will excel in responding promptly through various channels including voice, chat, and email. Applicants must possess a high school diploma or GED and demonstrate strong customer service skills. Enjoy a supportive culture aimed at career development with a pay of USD $19.00 per hour. Join us to make a difference in customer experiences!