On-Site Florida Customer Care Specialist

Teleperformance; Florida; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Training

Competitive Wages

Full Benefits (Medical, Dental, Vision, 401k and more)

Paid Time Off

Employee wellness and engagement programs

Job summary

Teleperformance is seeking a Customer Service Representative based in North Lauderdale, Florida. In this role, you will be the ambassador to our brand, providing outstanding service through inbound calls and emails. Candidates should possess a high school diploma, proven call center experience, and strong communication skills. We’re looking for individuals who can work independently in a fast-paced environment and are passionate about helping customers. You will enjoy benefits like paid training and competitive wages.

Qualifications

• Proven call center experience.
• Typing speed of at least 30 WPM.
• Ability to set up home Wi-Fi networks.
• Excellent oral and written communication skills.
• Ability to work independently and under pressure.

Responsibilities

• Deliver exceptional customer service via inbound calls and emails.
• Resolve customer inquiries with a focus on first-call resolution.
• Build positive customer relationships.

Skills

Customer service

Communication skills

Problem-solving

Critical thinking

Emotional intelligence

Education

High School Diploma or equivalent

Tools

PC operation and navigation

Job description

Teleperformance is seeking a Customer Service Representative based in North Lauderdale, Florida. In this role, you will be the ambassador to our brand, providing outstanding service through inbound calls and emails. Candidates should possess a high school diploma, proven call center experience, and strong communication skills. We’re looking for individuals who can work independently in a fast-paced environment and are passionate about helping customers. You will enjoy benefits like paid training and competitive wages.