Customer Service Rep/ Admin Assistant

Vaco by Highspring; Orlando (FL); On-site; USD 26,174 - 28,929; Full time

Job summary

A staffing agency is seeking a Customer Service Representative to manage customer inquiries, process orders, and ensure an exceptional customer experience. This full-time role, based in Florida, requires a high school diploma and 9-12 months of customer service experience. Proficiency in Microsoft Office is essential. Join our team to help enhance customer satisfaction and support our operational goals.

Qualifications

• At least 9-12 months of customer service experience is required.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is necessary.

Responsibilities

• Process customer orders and handle inquiries efficiently.
• Generate packing lists and freight quotes for shipments.
• Respond to customer inquiries on billing and products.

Skills

Customer service experience

Proficiency in Microsoft Office Suite

Education

High school diploma or equivalent

Job description

This range is provided by Vaco by Highspring. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $21.00/hr

Direct message the job poster from Vaco by Highspring

Senior Recruiter @ Vaco by Highspring | Managing Candidate Processes

Position Overview: As a Customer Service Representative, you will serve as a key point of contact for customers by handling inquiries, processing orders, and resolving issues with professionalism and efficiency.

Responsibilities:

Process customer orders, calculate pricing, and prepare and send shipment date acknowledgements.

Generate packing lists and freight quotes for outgoing shipments.

Respond promptly to customer inquiries or concerns, including billing and product-related questions.

Compile and prepare data for customer reports as requested.

Support the team in delivering an exceptional customer experience.

Scan, file, and organize orders and related email correspondence in job folders.

Perform additional duties as assigned by management.

Qualifications:

High school diploma or equivalent required

At least 9-12 months of customer service experience

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Facilities Services

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