Customer Service Pro - Flexible Hours & Benefits

Cool Today - Cooling, Plumbing, Electrical; Sarasota (FL); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Competitive hourly pay and commission

Health, Vision and Dental plans

401K plan with company match

Robust PTO plan

Continuous training for professional development

Job summary

A leading service provider in Florida is seeking Customer Service Representatives to enhance their customer experience. The role involves handling a high volume of inbound calls, managing outbound communications, and addressing customer inquiries. Ideal candidates will have customer service experience, basic computer skills, and a high school diploma. The position offers a market value compensation of $18-19 per hour, flexible scheduling, and an extensive benefits package, including health plans and a 401K with company match.

Qualifications

• Preferred 1 year of customer service experience.
• Basic computer proficiency, especially with Microsoft applications.
• Experience with Service Titan is a plus.

Responsibilities

• Handle high volume inbound customer service calls.
• Respond to email inquiries and record work orders.
• Expedite unresolved customer grievances.

Skills

Customer service experience

Basic computer proficiency

Fluency in English

Education

High School Diploma or GED

Tools

Microsoft applications

Service Titan

Job description

A leading service provider in Florida is seeking Customer Service Representatives to enhance their customer experience. The role involves handling a high volume of inbound calls, managing outbound communications, and addressing customer inquiries. Ideal candidates will have customer service experience, basic computer skills, and a high school diploma. The position offers a market value compensation of $18-19 per hour, flexible scheduling, and an extensive benefits package, including health plans and a 401K with company match.