Onsite Copier & Printer Field Technician

DEX Imaging Inc.; Washington, Arlington (District of Columbia, VA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Paid training

Mileage reimbursement

Career advancement opportunities

Supportive team culture

Company tools and technology provided

Job summary

DEX Imaging Inc. in Arlington, VA is seeking a Field Service Technician to diagnose and repair copiers, printers, and multifunction devices while delivering strong customer service.

You’ll troubleshoot, perform preventative maintenance, install/ configure equipment at client sites, and document service activity. Training is provided, and a comprehensive benefits package accompanies competitive pay and career growth opportunities.

Qualifications

• Mechanical aptitude and troubleshooting ability.
• Strong customer service and communication skills.
• Ability to work independently and manage time effectively.
• Basic computer and networking knowledge is a plus.
• Valid driver’s license with reliable transportation.
• Positive attitude and willingness to learn.

Responsibilities

• Diagnose, troubleshoot, and repair office technology equipment including copiers, printers, and multifunction devices.
• Perform preventative maintenance and routine service calls.
• Install and configure equipment at customer locations.
• Provide excellent customer support during onsite visits.
• Maintain accurate service records and communicate updates clearly.
• Manage assigned territory and service schedule efficiently.
• Work independently while staying connected with a supportive team.

Skills

Mechanical aptitude

Customer service

Time management

Communication skills

Driver's license

Job description

DEX Imaging Inc. in Arlington, VA is seeking a Field Service Technician to diagnose and repair copiers, printers, and multifunction devices while delivering strong customer service.

You’ll troubleshoot, perform preventative maintenance, install/ configure equipment at client sites, and document service activity. Training is provided, and a comprehensive benefits package accompanies competitive pay and career growth opportunities.