Onsite Concierge – Resident Experience Specialist

RealManage; Town of Florida (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

401K match

Employee Assistance Program

Paid holidays

Job summary

RealManage Elevated Onsite in Doral, FL is seeking an Onsite Concierge to greet residents and guests, coordinate reservations, transportation, deliveries, and services across the community. You will maintain a polished front desk, monitor access, and document shift activity.

The role requires a High school diploma or GED, bilingual Spanish/English, and prior customer-facing experience; concierge experience is a plus.

Qualifications

• High school diploma or GED required.
• Bilingual (Spanish/English) required.
• Previous customer-related experience required.
• Previous concierge experience preferred.

Responsibilities

• Provide a warm, professional welcome to residents and guests.
• Coordinate reservations, transportation, housekeeping, event services, and local experiences.
• Monitor building access and security protocols.
• Maintain logs and incident reports for shifts.
• Collaborate with property management and service teams to ensure seamless service delivery.

Skills

Customer service

Bilingual Spanish/English

Education

High school diploma or GED

Tools

Microsoft Office

Property management systems

Job description

RealManage Elevated Onsite in Doral, FL is seeking an Onsite Concierge to greet residents and guests, coordinate reservations, transportation, deliveries, and services across the community. You will maintain a polished front desk, monitor access, and document shift activity.

The role requires a High school diploma or GED, bilingual Spanish/English, and prior customer-facing experience; concierge experience is a plus.