Onsite Community Association Manager for 175 Unit Sheridan Road Condominium

The Building Group, Inc.; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Job summary

The Building Group, Inc. is seeking an Onsite Community Manager to oversee a condo association on North Sheridan Road in Chicago. You will manage operational and financial aspects, respond to resident questions, coordinate maintenance, and report to the Condominium Board.

Ideal candidates bring condominium or property management experience, strong communication and organizational skills, and a commitment to reliable, punctual service and professional attire.

Qualifications

• Illinois Community Association Management License is required.
• Condominium experience.
• Administrative, customer service and supervisory experience.
• Proficiency with Microsoft Office (Word, Excel).

Responsibilities

• Provide superior customer service to Condominium Board of Directors, Staff, Residents/Owners, and Vendors.
• Budget Preparation and financial tracking.
• Be familiar with monthly financial reports and analyze/report status.
• Forecast and track operating and capital expenses.
• Track income and assessment collections.
• Use enhanced property management software and systems for reporting.
• Maintain knowledge of Illinois Condominium Act, municipal laws, and governing documents.
• Supervising staff with training and delegation of tasks.
• Addressing complaints and problem solving.
• Inspect the property to ensure it is maintained per resident expectations.

Skills

Customer service

Communication

Organizational skills

Problem solving

Supervisory experience

Education

Illinois Community Association Management License

Tools

Microsoft Office (Word, Excel)

Job description

The Building Group has been a leader in residential property management for over 30-years, providing management services to nearly 20,000 residential units throughout Chicagoland. Our company is growing and seeks qualified candidates with experience in delivering exemplary property management services. The Building Group prides itself on providing a work culture that values staff's work-life balance.

Onsite Community Manager Position:

The Community Association Manager will provide management services to a condominium association located on North Sheridan Road (Lakeside) in Chicago, IL. The ideal candidate will be a self-starter, responsible for all operational and financial aspects of property including, answering resident questions, overseeing vendors and other service-providers, responding to and coordinating maintenance requests, attending board meetings, and inspecting the property.

• Provide a superior customer service relationship with the Condominium Board of Directors, Staff, Residents/Owners, and Vendors
• Budget Preparation
• Be familiar with monthly financial reports, and be able to analyze and report status.
• Forecast and track all operating and capital expenses
• Track income and assessment collections
• Use enhanced property management software and systems for reporting
• Maintain a thorough knowledge of property management documents (Illinois Condominium Act, municipal laws, Association Declaration and Bylaws, Property Rules and Regulations, Certificates of Insurance and Vendor Contracts), and operate the property in accordance
• Supervising staff with training and delegation of tasks
• Addressing complaints and problem solving
• Inspect the property to ensure it is being maintained in accordance with resident expectations.

POSITION EXPECTATIONS:

• Prior Condominium Management or Property Management
• Timely Responses
• Consistent attendance and punctuality
• Professional attire and demeanor
• Professional written and oral communication with staff, co-workers, clients, and vendors, as well as good listening and problem solving skills
• Good understanding of financial information
• Demonstration of organization and work load independency
• Reliable transportation

JOB QUALIFICATIONS:

• Illinois Community Association Management License (*required)
• Condominium experience
• Administrative, customer service and supervisory experience
• Proficiency with Microsoft Office (Word, Excel)