Onsite Community Association Manager for Prestigious 130 Unit Gold Coast Building

The Building Group, Inc.; Chicago (IL); On-site; USD 55,000 - 85,000; Full time

Job summary

The Building Group, Inc. in Chicago, IL is seeking an onsite Community Association Manager to oversee a condominium association in the Gold Coast / Streeterville area. You will coordinate operations, respond to resident inquiries, manage vendors, and attend board meetings.

The ideal candidate has condominium management experience and strong customer service and supervisory skills, with proficiency in MS Office and related reporting tools. A proactive, organized approach is essential.

Qualifications

• Illinois CAM license is required.
• Condominium management experience is preferred.
• Administrative, customer service and supervisory experience are required.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Provide superior customer service relationship with the Condominium Board, Staff, Residents/Owners, and Vendors.
• Budget Preparation.
• Be familiar with monthly financial reports, and be able to analyze and report status.
• Forecast and track all operating and capital expenses.
• Track income and assessment collections.
• Use enhanced property management software and systems for reporting.
• Maintain knowledge of property management documents and operate the property accordingly.
• Supervise staff with training and delegation of tasks.
• Address complaints and problem solving.
• Inspect the property to ensure it is maintained to residents' expectations.

Skills

Customer service

Supervisory

Financial literacy

Organization

Professional communication

Education

Illinois CAM License

Tools

MS Office

Job description

The Building Group has been a leader in residential property management for over 30-years, providing management services to nearly 20,000 residential units throughout Chicagoland. Our company is growing and seeks qualified candidates with experience in delivering exemplary property management services. The Building Group prides itself on providing a work culture that values staff's work-life balance.

Onsite Community Manager Position:

The Community Association Manager will provide management services to a condominium association located in the Gold Coast / Streeterville neighborhoods of Chicago, IL. The ideal candidate will be a self-starter, responsible for all operational and financial aspects of property including, answering resident questions, overseeing vendors and other service-providers, responding to and coordinating maintenance requests, attending board meetings, and inspecting the property. Manager is required to have high level of customer service skills.

• Provide a superior customer service relationship with the Condominium Board of Directors, Staff, Residents/Owners, and Vendors
• Budget Preparation
• Be familiar with monthly financial reports, and be able to analyze and report status.
• Forecast and track all operating and capital expenses
• Track income and assessment collections
• Use enhanced property management software and systems for reporting
• Maintain a thorough knowledge of property management documents (Illinois Condominium Act, municipal laws, Association Declaration and Bylaws, Property Rules and Regulations, Certificates of Insurance and Vendor Contracts), and operate the property in accordance
• Supervising staff with training and delegation of tasks
• Addressing complaints and problem solving
• Inspect the property to ensure it is being maintained in accordance with resident expectations.

POSITION EXPECTATIONS:

• Prior Condominium Management or Property Management
• Timely Responses
• Consistent attendance and punctuality
• Professional attire and demeanor
• Professional written and oral communication with staff, co-workers, clients, and vendors, as well as good listening and problem solving skills
• Good understanding of financial information
• Demonstration of organization and work load independency
• Reliable transportation

JOB QUALIFICATIONS:

• Illinois Community Association Management License (*required)
• Condominium experience
• Administrative, customer service and supervisory experience
• Proficiency with Microsoft Office (Word, Excel)