Onsite Community Association Manager

associacareers; Tampa (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Associa in Tampa, FL seeks an Onsite Community Association Manager (LCAM) to oversee relations with boards and homeowners. You will travel to associations for board meetings, inspections, and events, ensuring timely communication and adherence to management agreements.

The role requires LCAM licensure, 2+ years of COA/HOA experience, and strong skills in customer service, communication, and problem resolution. A proactive, collaborative approach and time management are essential for success.

Qualifications

• Valid Florida LCAM license.
• At least 2 years of COA/HOA/POA experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in Community Management and customer service.
• Strong written and verbal business correspondence.

Responsibilities

• Act as the primary liaison with the Association Board of Directors and homeowners.
• Travel to client associations to attend board meetings, perform inspections, and attend community events as needed.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages.

Skills

LCAM license

HOA/COA experience

Microsoft Office

Community management

Customer service

Conflict resolution

Communication skills

Time management

Team collaboration

Job description

Associa is currently looking for an Onsite Community Association Manager (LCAM) to join our team in Tampa, FL. As an Onsite Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need greatcustomer serviceskills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The Community Association Manager (LCAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Requirements:

• Valid Florida Community Association Manager (LCAM) License
• At least 2 years of experience working directly with COAs or HOAs / POAs
• Proficiency inMicrosoft Office(word, excel, outlook)
• Experience inCommunity Management,customer service, hospitality or other related industry
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient inCustomer Serviceandconflict resolution
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effective and professionally on phone, email, and in-person