Onsite Community Association Manager

Associa; Florida; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k

Wellness programs

Job summary

Associa in Pembroke Pines, FL is seeking a Licensed Community Association Manager (LCAM) to lead onsite operations for a residential community. You will liaise with the Association Board, homeowners, and vendors to ensure service quality and compliance.

The role requires 4+ years as an LCAM, a Florida LCAM license, and strong skills in Microsoft Office, customer service, and communications to manage multiple tasks effectively.

Qualifications

• Valid Florida LCAM license is required.
• Minimum of four (4) years of LCAM experience managing HOA properties.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in Community Management, customer service, hospitality or related industry.
• Proficiency in business correspondence (grammar, structure, punctuation, spelling).
• Proficient in customer service and conflict resolution.
• Able to work effectively with others in person and in group settings.
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally by phone, email, and in person.

Responsibilities

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing within deadlines.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures.

Skills

LCAM license required

Customer service

Conflict resolution

Time management

Communication (phone/email/in-person)

Teamwork / collaboration

Tools

Microsoft Office

Job description

Associa is currently looking for a Licensed Community Association Manager (LCAM) to join our team in Pembroke Pines, FL. As the Onsite Community Association Manager of our beautiful community, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The Community Association Manager (LCAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Requirements

• Valid Florida Community Association Manager (LCAM) license is required.
• Minimum of four (4) years of experience as an LCAM managing HOA properties.
• Proficiency in Microsoft Office (word, excel, outlook).
• Experience in Community Management, customer service, hospitality or other related industry
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution.
• Able to work effectively with others in person and in group setting.
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person.

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 48 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.