Onsite Collections Specialist - Phoenix (Paid Training)

TSI - Transworld Systems Inc.; Phoenix (AZ); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Paid training

Team environment

Growth opportunities

Bonus opportunity

Benefits package

Job summary

TSI - Transworld Systems Inc. in Phoenix is seeking an Onsite Collections Representative to join our team. This is an onsite position with a focus on customer service and payment recovery.

You will call consumers to secure payments on past due accounts, ensure compliance with FDCPA and company policies, and maintain confidentiality. Paid training, generous bonus potential, and a comprehensive benefits package are included.

Qualifications

• High School diploma or equivalent.
• Access to high-speed Internet required.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.

Responsibilities

• Call consumers to secure payments on past due student loan accounts.
• Ensure all work complies with company policies and applicable laws. Detail-oriented approach.

Skills

Phone etiquette

Negotiation

Customer service

confidentiality

Problem solving

Multitasking

Education

High School diploma or equivalent

Job description

TSI - Transworld Systems Inc. in Phoenix is seeking an Onsite Collections Representative to join our team. This is an onsite position with a focus on customer service and payment recovery.

You will call consumers to secure payments on past due accounts, ensure compliance with FDCPA and company policies, and maintain confidentiality. Paid training, generous bonus potential, and a comprehensive benefits package are included.