In-Office Collections Specialist - Student Loans (Phoenix)

Transworld Systems Inc.; Phoenix (AZ); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Paid training

Team-oriented work environment

Growth opportunities

Bonus opportunity

Benefits package including medical, (d

401k with employer matching

Paid time off

Paid holidays

Job summary

Transworld Systems Inc. in Phoenix is seeking an Onsite Collections Representative to contact consumers and secure payments on past due accounts. You’ll work onsite with training provided and a clear path to growth in a team environment.

The role requires a high school diploma, strong phone etiquette, negotiation skills, and a commitment to confidentiality; you’ll operate in compliance with laws and company policies.

Qualifications

• High School diploma or equivalent.
• Access to high-speed Internet required.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position most of the time.
• Ability to exchange accurate information effectively over the phone.

Responsibilities

• Call consumers to secure payments on past due student loan accounts. Each call is unique…you’ll never get bored!
• Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!

Skills

Phone etiquette

Negotiation skills

Customer service aptitude

Problem solving

Multitasking

Confidentiality

Education

High School diploma or equivalent

Job description

Transworld Systems Inc. in Phoenix is seeking an Onsite Collections Representative to contact consumers and secure payments on past due accounts. You’ll work onsite with training provided and a clear path to growth in a team environment.

The role requires a high school diploma, strong phone etiquette, negotiation skills, and a commitment to confidentiality; you’ll operate in compliance with laws and company policies.