Onsite Collections Specialist - Student Loans & Payments

TSI - Transworld Systems Inc.; Augusta (GA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid training

Team environment

Growth opportunities

Bonus potential

Benefits package

Job summary

TSI Transworld Systems Inc. in Augusta, GA seeks an Onsite Collections Representative to join its customer service team. This full-time role focuses on contacting consumers to secure past-due payments, while complying with FDCPA and company policies.

The position requires a High School diploma or equivalent, strong phone etiquette, and the ability to multitask in a fast-paced office environment. Training is provided with a standard schedule and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• FDCPA knowledge preferred.
• Excellent phone etiquette and negotiation skills.
• Ability to handle confidential information.

Responsibilities

• Call consumers to secure payments on past due student loan accounts, every call is unique.
• Ensure work complies with policies and applicable laws and regulations.

Skills

Customer service

Negotiation

Phone etiquette

Multitasking

Confidentiality

Education

High School diploma or equivalent

Job description

TSI Transworld Systems Inc. in Augusta, GA seeks an Onsite Collections Representative to join its customer service team. This full-time role focuses on contacting consumers to secure past-due payments, while complying with FDCPA and company policies.

The position requires a High School diploma or equivalent, strong phone etiquette, and the ability to multitask in a fast-paced office environment. Training is provided with a standard schedule and growth opportunities.