Onsite Student Loan Collections Specialist Paid Training

Transworld Systems Inc.; Augusta (GA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid training

Benefits package

Bonus opportunities

Job summary

Transworld Systems Inc. seeks an Onsite Collections Representative in Augusta, GA to join our student loan servicing team. Workdays are Monday–Friday with specific shifts and a startup training period, offering a starting wage of $16+ per hour based on collections experience.

You'll call consumers to secure payments, comply with FDCPA and state/federal laws, and provide strong customer service in a busy office environment. We provide paid training, benefits, and opportunities for growth.

Qualifications

• High School diploma or equivalent.
• Access to high-speed Internet required.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time.
• Ability to exchange accurate information effectively over the phone.

Responsibilities

• Call consumers to secure payments on past due student loan accounts.
• Ensure all work complies with company policies and laws.

Skills

Phone etiquette

Negotiation

Customer service

Job description

Transworld Systems Inc. seeks an Onsite Collections Representative in Augusta, GA to join our student loan servicing team. Workdays are Monday–Friday with specific shifts and a startup training period, offering a starting wage of $16+ per hour based on collections experience.

You'll call consumers to secure payments, comply with FDCPA and state/federal laws, and provide strong customer service in a busy office environment. We provide paid training, benefits, and opportunities for growth.