Onsite Collections Specialist - Growth & Benefits

Transworld Systems Inc.; Augusta (GA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid training

Team-oriented environment

Growth opportunity

Generous bonus opportunity

Comprehensive benefits: medical,Dental

Vision, 401k matching, PTO and paidhol

Job summary

Transworld Systems Inc. in Augusta, GA is hiring for an Onsite Collections Representative in our student loan servicing department.

This full-time, onsite role focuses on calling consumers to secure payments on past-due accounts and ensuring compliance with policies and applicable laws. You will receive paid training, work in a team-oriented environment, and have opportunities for growth plus a generous bonus potential.

Qualifications

• High School diploma or equivalent
• Access to high-speed Internet required.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers!
• Ability to exchange accurate information effectively over the phone.

Responsibilities

• Call consumers to secure payments on past due student loan accounts. Each call is unique...you'll never get bored!
• Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!

Skills

Customer service

Negotiation

Phone etiquette

Problem solving

Multitasking

Confidentiality

Attention to detail

Education

High School diploma or equivalent

Job description

Transworld Systems Inc. in Augusta, GA is hiring for an Onsite Collections Representative in our student loan servicing department.

This full-time, onsite role focuses on calling consumers to secure payments on past-due accounts and ensuring compliance with policies and applicable laws. You will receive paid training, work in a team-oriented environment, and have opportunities for growth plus a generous bonus potential.