Onsite Collections Specialist – Paid Training & Growth

TSI - Transworld Systems Inc.; Mason (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid training

Team environment

Growth opportunity

Bonus potential

Benefits package

Job summary

Transworld Systems Inc. in Mason, OH seeks an Onsite Collections Representative. This onsite role starts with 2 weeks of training and 4 weeks nesting, followed by a production schedule of 8am-5pm four days and 10am-7pm one day per week.

Applicants will complete Harver assessments after applying, serving as the initial screening in our employment process. We value ambition, self-motivation, and a customer-first approach in a team-oriented environment.

Qualifications

• High School diploma or equivalent
• Access to high-speed Internet required.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers!
• Ability to exchange accurate information effectively over the phone.

Responsibilities

• Call consumers to secure payments on past due student loan accounts. Each call is unique…you’ll never get bored!
• Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!

Skills

Professional phone etiquette

Negotiation skills

Customer service aptitude

Problem solving

Multitasking

Confidentiality

Education

High School diploma or equivalent

Job description

Transworld Systems Inc. in Mason, OH seeks an Onsite Collections Representative. This onsite role starts with 2 weeks of training and 4 weeks nesting, followed by a production schedule of 8am-5pm four days and 10am-7pm one day per week.

Applicants will complete Harver assessments after applying, serving as the initial screening in our employment process. We value ambition, self-motivation, and a customer-first approach in a team-oriented environment.